The room was very nice, but that's where it stopped. Made for a great Valentine's evening atmosphere.
Instead, we were stuck with a second floor room with a beautiful window view of a local fire station and their million-watt security lamp. Had I wanted to pay less for a lower-level room, I would have done that.
Hotel indigo athens ga reviews free#
How do you "run out of rooms" when one of those should have had our name on it for some time? To their credit, they did knock the room charge down from $186 to $100 and comped the parking (which didn't matter because we managed to secure a parallel spot adjacent to the hotel that was free anyway), but the money was never the issue. SERIOUSLY? Nevermind that we had a standing reservation and a card on file. We arrived at approximately 10:45pm only to be told that they "ran out of penthouse rooms" - and this is to quote the desk manager.
I then called the hotel about 4 days prior to our stay to let them know that we would be checking in late, between 10 and 11pm. I made this reservation over a week and a half in advance and gave my credit card number to hold the room. I specifically requested the King EXECUTIVE room as these are the penthouse rooms with wall-to-wall windows and inherently better views than most below them. That said, there was one aspect of our stay that really disappointed us.
I have to say that the overall experience was very good and the hotel is beautiful. I booked a King Executive room with the indulge package (chocolates and coffee) for my wife and myself for Valentine's weekend for something different and away from home.
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